Our online stock is linked to our inventory so what you see online is in stock.
While we try to keep our inventory as accurate as possible, there will sometimes be errors in the system. In this instance, we will notify you as soon as possible and process a refund on the same day.
- FREE Postage Australia wide on all items $100 or over*
- $7.95 Flat rate on orders under $100.
- Click and collect available also. Choose at checkout and pickup in-store.
- * Free Postage excludes Surfboards/Softboards to some areas - See surfboard postage below
Signature on delivery is required for orders over $100 - Please ensure you supply an address that can be used for signature on delivery. No delivery to PO Boxes.
- Postage on Surfboards to greater NSW, QLD & VIC: $35.
- Postage to WA (Perth & Metro Areas): $60
- Postage to WA (Regional): $100
- Postage to SA: $50.
- Postage to NT: $100.
- Postage to TAS: $70.
- Choose Postage at Checkout. Applies to Surfboards/softboards only.
- Allow 2 - 7 days business days Shipping Time.
Contact us for international shipping - excludes surfboards.
- Postage on Bodyboards Australia Wide: $20
You can choose to pick up your purchase in-store. Please choose this option at the checkout instead of postage. Your item will be put behind the counter ready for collection once the sale is finalised online.
Collection point:
204 Union Street,
The Junction NSW 2291
(02) 4962 2420
Full priced items - eligible for exchange or online store credit
Promotion/sale items - final sale and not eligible for return or exchange
If you are not entirely satisfied with your purchase, we're here to help! We don’t refund on change of mind purchases, however we do exchange full priced items within 14 days of the order date.
Please contact us at (02) 4962 2420 or info@sanbah.com with any issues that may arise with your online order.
Conditions of Return/Exchange
If you aren’t happy with your purchase, make sure you have read our conditions of return then follow the steps below:
Post your return to:
Sanbah Surf Shop
ATT: Online Exchanges
204 Union Street,
The Junction NSW 2291
(02) 4962 2420
We are so sorry if you receive a product that is faulty or incorrect. If this happens, please follow the below so that we can sort the issue out as quickly as possible for you!
How much is postage for Gift Vouchers?
Free postage to anywhere in Australia and guaranteed delivery within 7 business days.
Can Gift Vouchers be used to purchase items on the website?
No, Gift Vouchers can only be redeemed in-store.
How long is a Sanbah Grindhouse voucher valid?
36 months from date of purchase.
If I lose my Gift Voucher am I still able to redeem it if I can show a receipt?
Unfortunately no. Gift Vouchers are the responsibility of the customer and cannot be replaced if lost or stolen.
Please note, due to Sanbasic Homewares being Artisan Handmade, colours, shades & finishes may vary from product to product. Homewares include products from this page: https://www.sanbah.com/collections/homewares
Homewares Care Instructions
Our products are handmade by artisans, making them delicate and if not properly cared for can result in undesirable damages, this may also result in slight variations between pieces.
We recommended storing our collection of homewares out of the direct weather to prolong life. Exposure to weather may cause damage to the product.
All transactions are secure and encrypted with ultra-secure 128-bit encryption. We never store your credit card information. All major credit cards are accepted
If you would like more information about this product or need help with a product before ordering please contact us.
Phone: (02) 4962 2420
Email: info@sanbah.com
Facebook Messenger: hit the button in the bottom right hand corner of your screen.
Visit our store: https://www.sanbah.com/pages/surf-shop
Read our reviews: https://www.sanbah.com/pages/customer-reviews
→ Hassle free returns!
→ If it's in stock, we have it!
→ Free Australia wide postage, $75 or over!
→ Family run business with genuine, friendly service!
Your number one surfing store in Newcastle. Shop online or in-store now!
Visit Our Store
